We have a strong sense of our social responsibility and constantly strive to make a difference. We pride ourselves on dealing with everyone in a way that is fair and equitable. From providing a house that someone can call home and being a positive force in the community, to supporting a number of worthwhile charities and making sure our own employees are safe, happy and healthy.
Launched in 2012, The Annington Challenge gives children of service families aged 10-19 the opportunity to tackle Outward Bound courses designed to help them improve self-confidence, resilience, and self-belief. To date over 500 military youngsters have benefitted from Annington's sponsorship.
We understand the value of giving back to the community. That’s why we’re proud to be signatories to the Armed Forces Covenant. From projects that work to help service families, to mental health welfare programmes that benefit veterans. Our support ranges from partnerships with key national military charities to funding projects and initiatives that directly benefit the military communities living in our properties.
Our people are the driving force behind us. All staff undertake both technical and soft-skills training, as well as continual professional development (CPD). We’re committed to encouraging and achieving a working environment where equality and diversity are recognised, encouraged and valued.
We take pride in the level of customer service provided. Purchases of a refurbished former military home are covered by the Annington Seal of Approval and a 28 Day Guarantee. We have a target of resolving complaints within 14 days and constantly measure and report on our performance.
All our sites are registered with the Considerate Contractors Scheme, a national initiative established by the construction industry to improve its image. Sites that are registered are monitored against a Code of Practice designed to encourage best practice beyond statutory requirements.